HYPERCLEAN ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
- Name, email address, phone number, and service address when you request a quote or book a service
- Payment information (processed securely through third-party payment processors)
- Vehicle information relevant to the services you request
- Communications you send us via our website chat widget, contact forms, or text messages
2. How We Use Your Information
We use your information to:
- Schedule and confirm detailing appointments
- Send appointment reminders and service follow-ups
- Send promotional offers, discounts, and service announcements (with your consent)
- Respond to your questions and support requests
- Improve our services and customer experience
3. SMS / Text Message Communications
By providing your mobile phone number and opting in through our website or chat widget, you consent to receive SMS text messages from HYPERCLEAN. These messages may include appointment reminders, service updates, and promotional offers. Message frequency varies. Message and data rates may apply.
To opt out of SMS messages at any time, reply STOP to any message. To request help, reply HELP. Consent to receive SMS messages is not a condition of purchase.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (such as scheduling software and payment processors), subject to confidentiality agreements. We do not share your information with affiliate or lead-buying networks.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may request to access, update, or delete your personal information at any time by contacting us at the information below.